Question 1

Is it really free forever?

Accepted Answer

Yes. The trade journal and pre-trade checklist will stay free, with no limits and no credit card. We'd rather you see the product's value before you pay.

Question 2

Do I own my data?

Accepted Answer

Absolutely. CSV and JSON export at anytime, full deletion with a support request. We only aggregate anonymous stats for the community.

Question 3

Is it compatible with my broker?

Accepted Answer

No automatic broker import yet: entry is manual, taking just a few seconds per trade. You can export and re-import your data as JSON to switch devices or back things up.

Question 4

Are you replacing TradingView?

Accepted Answer

No. Trade Stack is your journal and coach. TradingView stays as your charting tool. We plug in without competing.

Question 5

What if I'm a beginner?

Accepted Answer

The daily lesson, guided checklist and pre-session assistant are built so you stay on track. Many of our free users have been trading less than six months.

Question 6

How does billing work?

Accepted Answer

Pro and Funded plans are billed monthly or annually (save 20%). Billing is handled by Stripe. You get an invoice by email at each renewal.

Question 7

Can I change plans at any time?

Accepted Answer

Yes. You can switch from Free to Pro or Funded at any point from your account settings. The change takes effect immediately and billing is pro-rated.

Question 8

Do I need a credit card to sign up?

Accepted Answer

No. The Free plan requires no credit card. A card is only requested when you choose to upgrade to Pro or Funded.

Question 9

Can I cancel my subscription?

Accepted Answer

Yes, at any time and for free. Cancellation takes effect at the end of the current billing period. Your data and trade history remain accessible in read-only mode.

Question 10

Is there a trial period?

Accepted Answer

Yes. The Pro plan comes with a 14-day free trial. You can test all features with no commitment. No charges during the trial period.

Question 11

How much do I save with annual billing?

Accepted Answer

Annual billing gives you a 20% discount compared to the monthly rate. For the Pro plan, that amounts to roughly €48 in savings per year.

Question 12

Can I export my data?

Accepted Answer

Yes. You can export all your trades in CSV or JSON format with a support request. The export includes all metadata: setup, mental state, checklist scores, notes, etc.

Question 13

Does TradeStack work on mobile?

Accepted Answer

TradeStack is a responsive web app, accessible from any mobile browser. The interface is optimised for quick entry between trades.

Question 14

Can I use TradeStack for a prop firm?

Accepted Answer

Yes. The Funded plan is designed for prop firms and teams. It centralises journals for multiple traders, tracks collective statistics and enforces shared checklists.

Question 15

How do I contact technical support?

Accepted Answer

By email at support@tradestack.fr, reply guaranteed within 24 business hours. For quick questions, the Discord community is often faster.

15questions.

15
questions.