Support · frequently asked questions
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Everything you want to know about TradeStack: plans, data, broker compatibility, support.
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Frequently asked questions
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Yes, no credit card required. The journal and checklist stay free with up to 20 trades a month included — plenty to see the product's value before going unlimited with Pro.
Absolutely. CSV and JSON export anytime from Settings → Data, full deletion with a support request. We only aggregate anonymous stats for the community.
No live auto-sync with your broker. But you can import an exported report (MT4, MT5, TradingView) in a few clicks; the rest is entered manually, a few seconds per trade. JSON export and re-import to switch devices or back up.
No. Trade Stack is your journal and coach; TradingView stays your charting tool. You attach your TradingView screenshots and links to each trade, and you can import your TradingView export so you don't have to retype your history.
The daily lesson, guided checklist and pre-session assistant are built so you stay on track. Many of our free users have been trading less than six months.
Pro and Funded plans are billed monthly or annually (save 20%). Billing is handled by Stripe. You get an invoice by email at each renewal.
Yes. You can switch from Free to Pro or Funded at any point from your account settings. The change takes effect immediately and billing is pro-rated.
No. The Free plan requires no credit card. A card is only requested when you choose to upgrade to Pro or Funded.
Yes, at any time and for free. Cancellation takes effect at the end of the current billing period. Your data and trade history remain accessible in read-only mode.
Yes. When you sign up, you get 14 days of Pro for free, no credit card required. When the trial ends, your account automatically switches back to the Free plan, with no charge. The Funded plan also comes with a 14-day free trial when you subscribe.
Annual billing gives you a 20% discount compared to the monthly rate. For the Pro plan, that amounts to roughly €48 in savings per year.
Yes. You can export all your trades in CSV or JSON format anytime, from Settings → Data. The export includes all metadata: setup, mental state, checklist scores, notes, etc.
TradeStack is a responsive web app, accessible from any mobile browser. The interface is optimised for quick entry between trades.
Yes. The Funded plan is designed for prop firms and teams. It centralises journals for multiple traders, tracks collective statistics and enforces shared checklists.
By email at support@tradestack.fr, reply guaranteed within 24 business hours. For quick questions, the Discord community is often faster.
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